License & Pricing Model

Flexibly scalable & economically predictable: Our License & Pricing Model

EIKI®'s license model is modular and can be flexibly adapted to your strategic objectives and operational requirements. Cost planning is based on the desired call volume, the defined use case, and the previously set service parameters.

The result is a predictable and scalable model that flexibly adapts to growth phases and changing market conditions. This gives you a structured service architecture that ensures full transparency and flexibility.

Request a Call

Usage-Based License Planning

We don't sell EIKI® as a rigid software package; instead, we align closely with the specific use case and the defined usage period. This gives rise to two concrete usage profiles:

campaign- or season-based usage
long-term deployment of the AI

Campaign Use Case:

Fixed-term duration
5,000 minutes
Optimal direct follow-up
Optimal finalizing process steps
Telephony ready in 3 days – start-call backup
1 SU: €2,000.00 for the fixed service period
X SUs over flex months

Resource Use Case:

Year-based design
5,000 minutes
Optimal direct follow-up
Optimal finalizing process steps
Telephony ready in 8-10 days
1 SU: €1,500.00 per month
One-year period

The cost structure is also based on:

call and process volume

the complexity of the defined use case

the number of active campaigns

scaling requirementsscaling requirements

the previously defined service parameters

the number of integrated systems (CRM, telephony, etc.)

individual customization needs

the variety of role and language variants, etc.

Based on these factors, a transparent license plan is created, calculated specifically according to clearly defined service units and actual usage. It is flexibly adaptable and can be expanded incrementally as needed.

Monthly Service Framework of the Phone AI

Billing is based on service units (SUs), billed monthly at €1,000 each and roughly equivalent to the operational output of about two employees. One service unit comprises approximately 10,000 process minutes (follow-up and finalization) and around 5,000 pure call minutes. This corresponds to a productive capacity of about 30 working days at 8 hours per day.

Package: 1 EIKI Service Unit

Conversations / calls [5,000 min]
Optimal direct follow-up [5,000 min]
Optimal finalizing process steps [5,000 min]
Campaign use case [SERVICE PERIOD]
Resource use case [PER MONTH]
Equates to 30 days (at 8h) of productivity

Dialog

History
Monitoring
Result
Summary
Transcription
Recording

Analysis

Length
Quality
Count
Caller
Result
Idle time
N.R. (not reached)

Follow-up

Quote
Appointment
Order
Referral
Call status
Callback

Analysis

Rate (quote/inquiry)
Objections
Revenue
Per date
Referral
Upsell
Callback

Conversation
– Phone5,000 min
80 hours

In addition to general conversation handling, a service unit also includes:

Follow-ups, such as creating quotes, callbacks, and scheduling appointments

structured follow-up

continuous transcription and analysis of call flows

outcome documentation

campaign-specific performance evaluation

If needed, the service units can be scaled as required: a tiered model can also be integrated, in which multiple service units run in parallel, or the service units can be expanded incrementally.