Privacy Policy

We store your data only to fulfill your inquiries, to perform and carry out contracts, and for our own advertising purposes. Processing is carried out on the basis of the applicable data protection laws.

If you submit an inquiry, request a quote from us, or enter into a contract with us, we process your personal data. Depending on the type of contract, this may include your last name, first name, address, email address, phone/fax number, date and place of birth (if applicable), bank details, and VAT ID. We store and process this data in our customer management system to perform and carry out the contract, as well as for our own advertising purposes. We do not disclose this data to other third parties.

Within the scope of legal authorization, your personal data is disclosed to the following companies within the EU:

• Postal and courier service providers, freight carriers, shipping service providers, document/data carrier disposal companies
• IT service providers for maintenance and software support
• Credit check, debt collection, and dialogue marketing service providers
• Google Inc. (www.google.com/settings/ads/onweb)

We store your data for as long as required by the respective purpose. Appropriate deletion concepts are in place and are continuously adapted to legal and operational requirements.

Where certain data processed for the performance of purchase contracts is subject to tax-related retention obligations (transaction records), the retention period is 6 or 10 years. During this time, processing of the data is restricted. The retention obligation begins at the end of the calendar year in which the offer was made or the contract was fulfilled.

Your rights as a data subject are fully guaranteed by EIKI GmbH.

You may object to the use of your data for advertising purposes at any time, free of charge other than at the basic transmission rates. The contact details below are available for this purpose.

You may withdraw your consent to the processing of personal data at any time with effect for the future. Please note, however, that you may need to provide your data again before making a future purchase.

For reasons arising from your particular situation, you have the right to object at any time to the processing of your personal data that is based on the following provisions:

• Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller, or
• processing is necessary for the purposes of the legitimate interests pursued by the controller or a third party, unless such interests are overridden by the interests, fundamental rights, and freedoms of the data subject that require protection of personal data, particularly where the data subject is a child.

If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or unless the processing serves to assert, exercise, or defend legal claims.

You have the following rights with respect to your stored personal data vis-à-vis the controller:

• Right of access
• Right to rectification
• Right to erasure or restriction of processing
• Right to object to processing
• Right to data portability
• Right to lodge a complaint with a supervisory authority

To exercise your rights, you may contact our data protection officer (see above) or the controller (see above).

We will process your requests promptly and free of charge in accordance with legal requirements, and will inform you of the measures we have taken.

Our website uses cookies and comparable technologies (e.g., local storage). Cookies are small text files stored on your device that contain certain information about your visit.

We use technically necessary cookies on the basis of Section 25(2) No. 2 of the German Telecommunications-Telemedia Data Protection Act (TDDDG) and Art. 6(1)(f) GDPR; they are required for the operation and security of the website and cannot be disabled. All other cookies (functional, performance, and marketing/third-party cookies) are only used with your express consent in accordance with Section 25(1) TDDDG and Art. 6(1)(a) GDPR.

• Necessary: basic functions, security, storage of your cookie selection – always active.
• Functional: enhanced functionality and personalization, e.g., remembering settings.
• Performance: pseudonymous analysis of website usage to improve our offering.
• Marketing / Third Party: delivery and measurement of relevant advertising, potentially through third-party providers.

Your consent is voluntary and may be withdrawn at any time with effect for the future. You can change or fully withdraw your selection at any time via the “Cookie Settings” link in the footer of each page. The lawfulness of processing carried out prior to the withdrawal remains unaffected.

You may also delete cookies in your browser or restrict their storage in general. Please note that this may limit certain functions of our website.

Your cookie selection itself is stored in your browser so that we do not need to display the consent prompt again on every page visit.

This privacy policy must be updated from time to time to reflect actual circumstances and the current legal situation. Please check the privacy policy each time before using our services to stay informed about any changes or updates.