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Agentic AI Modular Industry-Agnostic API-First

Emotionally Intelligent Phone AI

The Next Generation of Successful Customer Communication

A revolutionary phone AI, built on an agentic platform, that feels like a genuine human team member.

Whether it's expert, authentic consulting and sales conversations, follow-ups, creating quotes, or analyzing conversation patterns and customer needs: EIKI® operates 24/7 at best-performer quality, regardless of call volume, and tailored individually to your business.

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20,000
calls per day
24/7
availability
30
languages
GDPR
compliant
99.9%
system availability
20 ct
per phone minute

Our AI Voice Agent – Trusted by

Industry-leading companies rely on EIKI®. A selection from our growing client base.

Tool Manufacturer

Precision in Customer Service

A leading manufacturer in the tool industry relieves its sales team with EIKI® for inquiries, consulting, and follow-up.

From an Individual's Idea to a Forward-Looking Vision

Friendly service representative with headset in a modern AI service center
EIKI® is ready to talk

Hello, my name is EIKI®

I am an emotionally intelligent and creative phone AI. I handle expert, company-specific consulting, support, and sales conversations, write emails, schedule appointments, create quotes, and handle fully autonomously all relevant repetitive processes – across industries and tailored precisely to your individual requirements. And all of this consistently in your brand voice and at the quality of a best performer.

By defining an individual personality and providing company-specific data, I dynamically adapt to your communication logic and corporate culture.

Thanks to my modular architecture, I connect seamlessly with CRM, ERP, or ticketing systems. I am available as a SaaS solution, but can also be operated hybrid or on-premises and used as a white-label solution.

THE MINDS BEHIND EIKI®

My Developers Are

Robert Gerhards

Robert Gerhards

Managing Director, Winner/s Edge & digital sales Resulting GmbH

Dr. Wolf W. Lasko

Dr. Wolf W. Lasko

Managing Director, Winner/s Edge & digital sales Resulting GmbH

Select an Area

Robert Gerhards and Dr. Wolf W. Lasko, managing directors of Winner/s Edge and digital sales Resulting GmbH, have 30 years of experience in:

Sales ManagementInnovation ManagementStrategy DevelopmentChange ManagementDigital Growth Strategies

Their work is based on deep industry expertise and knowledge drawn from around 590 practice-oriented pilot projects, always guided by defined outcomes. From them, I learned how to identify customer potential and behavior patterns and consistently translate them into innovative solutions.

And together we are EIKI® – the new creative and emotionally intelligent phone AI for demonstrable growth effects.

Your Brand – Your Voice:
The Foundation of Our Phone AI

For us, EIKI® is not a standard system solution, but a knowledgeable, intelligent, and authentic agentic team member, with an individual personality, practical experience, and a clearly defined role. Our agentic phone AI acts as the interface between your company and your customers, representing your expertise, values, and current service offerings expertly and on-brand.

To ensure EIKI® credibly represents your brand, builds trust, and delivers long-term success, configuration is based on clearly defined parameters:

Building Agent…
PERSONA.INIT0%
Individual Persona
Voice, gender, tone, dialect, and speaking pace freely configurable.
Strategic Know-How
Grounded in 30 years of practical experience and around 41 specialist books.
Knowledge Curation
Integration of product range, target audience, sales logic, and consulting strategies.
Controllable Conversation Logic
You precisely define the argumentation and scope of action.
Role & Escalation Concepts
Clear responsibilities, responses to criticism, and handoff to humans when needed.
Creativity & Initiative Level
You determine how autonomously EIKI® responds to questions and situations.
Brand Voice Integration
Whether empathetic, matter-of-fact, or humorous – EIKI® speaks in your brand voice.

More Than Just a Phone AI:
Your Emotionally Intelligent, Agentic Team Member

Because your business deserves far more than just a voice bot

With EIKI®, you gain an agentic voice AI that understands your brand, values, and vision. The AI is not just formally configured, but strategically aligned to your specific use case using clearly defined guardrails and company-specific expertise. To achieve this, we follow a concrete process:

Structured mapping of your company, including industry, target audience, product range, positioning, and strategic goals. This is where we determine how EIKI® thinks and what priorities it sets.

Integration can be implemented as follows:

SaaS
Cloud-based
Hybrid
Flexibly combined
On-Premise
Self-hosted
Setup & Configuration EIKI®
SOFTWARE ARCHITECTURE

Our Phone AI -
Built for Scale & Performance

Modular by Design

Our software architecture is built with modern principles in mind: scalability, reliability, and maintainability. Every layer is carefully designed to ensure optimal performance and a seamless user experience.

Frontend Layer

Modern, responsive user interfaces built with cutting-edge frameworks and optimized for performance across all devices.

ReactNext.jsTypeScriptTailwind CSS
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Seamless Integration

API-First ERP · CRM · Ticketing

Our phone AI integrates smoothly into your existing systems via APIs.

Salesforce LogoSalesforce
ServiceNow LogoServiceNow
Matrix42 LogoMatrix42
HubSpot LogoHubSpot
Microsoft Teams LogoMicrosoft Teams
Outlook LogoOutlook
SAP LogoSAP
Zendesk LogoZendesk
Jira LogoJira
Slack LogoSlack
Twilio LogoTwilio
Genesys LogoGenesys
Salesforce LogoSalesforce
ServiceNow LogoServiceNow
Matrix42 LogoMatrix42
HubSpot LogoHubSpot
Microsoft Teams LogoMicrosoft Teams
Outlook LogoOutlook
SAP LogoSAP
Zendesk LogoZendesk
Jira LogoJira
Slack LogoSlack
Twilio LogoTwilio
Genesys LogoGenesys
FEATURES & FUNCTIONS

Features & Functions That Convince

Our AI sales agent handles complete customer communication, from the initial inquiry and consultation, through formulating recommendations and closing sales, to creating quotes and all of this 24/7, so customers never have to wait. In doing so, EIKI® speaks and acts in a personalized brand voice, can switch between over 30 languages, and conducts empathetic, authentic customer conversations just like a real team member. Even high call volumes (up to 20,000 calls per day) and complex inquiries are handled effortlessly by the AI sales agent, without any loss of quality.

Everything our phone AI can do

Cross-Industry

Use cases across all industries

Sales
Cold Calling
Service
Concierge Service
Customer Support
Appointment Scheduling
Consulting
Support
Sales
Cold Calling
Service
Concierge Service
Customer Support
Appointment Scheduling
Consulting
Support
Sales
Cold Calling
Service
Concierge Service
Customer Support
Appointment Scheduling
Consulting
Support

Why Choose EIKI®?

Revolutionary phone AI technology that takes your customer support to the next level

Emotional Intelligence

AI that understands human emotions and responds authentically.

Natural Conversations

Fluid phone calls that feel like genuine human conversations.

Intelligent Call Orchestration

Advanced callback logic, data processing, and post-processing for optimal results.

Regional Dialects

Support for various dialects for region-specific customer engagement.

Personality Coaching

Individual adaptation to different customer types and conversation situations.

Secure & Reliable

Top security standards and 24/7 availability for your business.

YOUR BENEFITS AT A GLANCE

What You Gain with EIKI®

White Label Industry Solutions
Growth & Efficiency
  • Strategic growth increase of up to 10% per fiscal year
  • Low sales costs: 1/6 – 1/10 of conventional costs
  • Task autonomy with the logic of an external service center
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OUR APPROACH

Our Path to Successful Customer Communication

1
Analysis
Potential Session
Identification and prioritization of specific use cases, analysis of your current status, and comparison between goals and current state.
2
Phase 1
Initiate
Development of the technical foundation, definition of the functional profile, role understanding, conversation and action framework, and company setup.
3
Phase 2
Set Up
Use case modeling, testing of conversation quality, argumentation consistency & process reliability, plus seamless integration after testing.
4
Phase 3
Result
Live operation, continuous monitoring, reviews, and ongoing optimizations.
5
Continuous
Quality Management
13-step quality management before and during live operation: conversation quality, stress limits, regulatory compliance, and manipulation resistance.
6
Planning
License & Performance
License and performance planning based on the use case, deployment period, and defined performance parameters.

More from Us

Winners Edge

Winners Edge

digital sales Resulting

digital sales Resulting

KI-Service-Center

KI-Service-Center

Alina Gerhards

The market is ready for modern communication. Are you?

Feel free to reach out to me.